Terms of Use

Last Updated: August 14, 2024

Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Service Description

Gröna Oasen Blommor provides floral design and arrangement services, including custom compositions, recurring deliveries, and event floristry consultations. Services are provided subject to availability and acceptance of orders.

Orders and Payments

When you place an order for our services:

• All orders are subject to acceptance and availability
• Prices are stated in Swedish Kronor (SEK) and include applicable taxes
• Payment terms will be communicated during the consultation process
• We reserve the right to refuse service or cancel orders at our discretion

Delivery Terms

For delivery services:

• Standard delivery is available within the Stockholm area
• Delivery times are estimates and not guaranteed
• Additional fees may apply for deliveries outside our standard service area
• You are responsible for providing accurate delivery information
• Failed deliveries due to incorrect information may incur additional charges

Cancellation and Refunds

Cancellation policies vary by service type:

• Recurring services can be cancelled with one week's notice
• Event consultations require two weeks' notice for cancellation
• Single arrangements may be cancelled up to 48 hours before scheduled delivery
• Refunds are provided at our discretion and depend on the stage of fulfillment
• Perishable nature of flowers may limit refund availability

Product Variation

Due to the seasonal nature of flowers:

• Specific flower varieties may be substituted with comparable alternatives
• Colors and sizes may vary from images shown on the website
• All substitutions maintain the quality and aesthetic intent of the original design

Quality Guarantee

We stand behind the quality of our work:

• Flowers are sourced fresh and handled with professional care
• If you are unsatisfied with your arrangement, contact us within 24 hours of delivery
• We will work to resolve issues through replacement or appropriate adjustment
• Longevity depends on proper care and environmental conditions beyond our control

Intellectual Property

All content on this website, including text, images, designs, and logos, is the property of Gröna Oasen Blommor and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful code or disrupt the website's functionality
• Attempt to gain unauthorized access to our systems
• Use the website for fraudulent or deceptive purposes

Limitation of Liability

To the fullest extent permitted by law:

• Our services are provided on an "as is" basis
• We are not liable for indirect, incidental, or consequential damages
• Our liability is limited to the amount paid for the specific service in question
• We are not responsible for delays or failures due to circumstances beyond our control

Indemnification

You agree to indemnify and hold harmless Gröna Oasen Blommor from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect and use your personal information.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Use are governed by the laws of Sweden. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of Swedish courts.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at [email protected]